Privacy Policy

At Lochside Accounting, accessible via lochsideaccounting.com, safeguarding your privacy is a fundamental priority. This Privacy Policy outlines the types of information we collect, how we utilize and protect it, and your rights regarding your data. For inquiries or additional details, please contact us at info@lochsideaccounting.com.

This Privacy Policy applies solely to our online activities, governing the information you provide or we collect through our website. It does not extend to information gathered offline or through other channels, such as telephone or in-person interactions.

Consent

By accessing our website, you consent to this Privacy Policy and agree to its terms.

Lochside Accounting respects your privacy and ensures that your SMS and email opt-in data and consent are not shared with third parties.

Information We Collect

We collect only the information necessary to provide our services, and we clearly communicate the purpose at the point of collection. This may include:

• Contact Information: When you use our contact form, sign up for a free QuickBooks Checkup, or enroll in our mini course, we may collect your name, email address, phone number, agency name, address, or message content, including any attachments.
• Client Data: If you engage our services (e.g., bookkeeping, tax preparation), we may collect financial records, such as QuickBooks Online data, to perform our accounting tasks.
• Usage Data: We collect non-identifiable data, such as browser type or pages visited, to enhance website functionality.

How We Use Your Information

We use collected information to:

• Operate, maintain, and improve our website.
• Personalize and enhance your user experience.
• Analyze website usage to optimize performance and content.
• Develop new services, features, or offerings, such as QuickBooks training courses.
• Communicate with you, including responding to inquiries, providing service updates, or sharing promotional content (e.g., tax tips, course announcements) with your consent.
• Send emails or SMS messages, subject to your opt-in preferences.
• Detect and prevent fraudulent activities.

Log Files

Lochside Accounting employs standard log files to track website activity. These files capture non-personally identifiable information, including IP addresses, browser types, Internet Service Providers, timestamps, referring/exit pages, and click counts. This data is used to analyze trends, administer the website, monitor user navigation, and gather demographic insights.

Cookies and Web Beacons

Our website uses cookies to store information about your preferences and visited pages, enabling a tailored user experience. Cookies facilitate functionality, such as retaining your settings across visits. For detailed information, refer to our Privacy Policy. You may disable cookies in your browser settings, though this may impact certain website features.

Advertising Partners

We may collaborate with third-party ad networks that use cookies, JavaScript, or web beacons to deliver relevant advertisements. These technologies may collect your IP address to customize ad content, such as promotions for insurance-related tools. Lochside Accounting does not control these third-party cookies. Please review the privacy policies of our advertising partners for opt-out options.

Third-Party Privacy Policies

This Privacy Policy does not apply to third-party websites or advertisers linked from our site. We encourage you to review their privacy policies to understand their data practices. You can manage third-party cookies through your browser settings.

CCPA Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request disclosure of the categories and specific personal information we collect.
• Request deletion of personal information we have collected.
• Opt out of the sale of personal information (Lochside Accounting does not sell personal information).

Requests will be addressed within one month. To exercise these rights, contact us at info@lochsideaccounting.com.

GDPR Data Protection Rights

For users in the European Economic Area, the General Data Protection Regulation (GDPR) grants the following rights:

• Access: Request copies of your personal data (a nominal fee may apply).
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data under certain conditions.
• Restriction: Request limitation of data processing under certain conditions.
• Objection: Object to data processing under certain conditions.
• Data Portability: Request transfer of your data to another organization or directly to you.

Requests will be processed within one month. To exercise these rights, contact us at info@lochsideaccounting.com.

Children’s Privacy

Protecting children online is a priority. Our website is not intended for individuals under 13, and we do not knowingly collect their personal information. If you believe a child under 13 has provided us with information, please contact us immediately at info@lochsideaccounting.com, and we will promptly remove it from our records.

Data Security

We implement robust security measures, including encrypted servers and secure data storage, to protect your information. However, no online platform can guarantee absolute security. While we take every precaution, we cannot ensure protection against all potential risks.

Policy Updates

We may revise this Privacy Policy to reflect changes in our services, legal requirements, or operational practices. Significant updates will be communicated via email or a prominent notice on our website. We encourage periodic review of this page to stay informed.

Contact Us

For questions or concerns about this Privacy Policy, please contact:

• Email: info@lochsideaccounting.com